Clinical Supervisor
Full Time • Bend
Why Work for Us?
Partners In Care (PIC) is an independent 501(c)(3) nonprofit organization and the largest, oldest provider of home health, palliative care, and hospice services in Central Oregon. Serving Deschutes, Crook, and Jefferson counties, our dedicated team of over 200 employees and 200 volunteers delivers compassionate, patient-centered care across a 10,000-square-mile area. Additionally, Hospice House in Bend, Oregon, is a specialty hospital for inpatient hospice care, creating an oasis of tranquility and comfort for patients and their families.
Partners In Care (PIC) is an independent 501(c)(3) nonprofit organization and the largest, oldest provider of home health, palliative care, and hospice services in Central Oregon. Serving Deschutes, Crook, and Jefferson counties, our dedicated team of over 200 employees and 200 volunteers delivers compassionate, patient-centered care across a 10,000-square-mile area. Additionally, Hospice House in Bend, Oregon, is a specialty hospital for inpatient hospice care, creating an oasis of tranquility and comfort for patients and their families.
What you get to do: The Clinical Supervisor is responsible for the day-to-day supervision of the Hospice nurse clinical staff and processes, ensuring quality patient care and outcomes for those enrolled in hospice, home health, and other Partners In Care programs/services.
Leadership & Staff Supervision
- Supervise field nursing staff, including evaluations and joint field visits.
- Ensure clinical competency of staff through mentoring, documentation review, and home visits.
- Collaborate with the Clinical Educator on staff education through in-services, case conferences, and group discussions.
- Offer developmental feedback and address performance issues with staff.
- Assist in interviewing, hiring, and orienting new nursing staff in collaboration with the Clinical Educator.
- Maintain positive relationships with co-workers and staff, ensuring continuous care coordination and education.
- Care Coordination & Quality Assurance
- Facilitate care coordination by effectively communicating with staff, patients, families, physicians, vendors, and other professionals.
- Collaborate within Partners In Care programs to ensure high-quality service to patients, families, and the community.
- Maintain high standards of quality care and customer service, promoting staff satisfaction.
- Implement improvement strategies, track key operational indicators, and support organizational goals to enhance patient care and overall efficiency.
- Ensure PIC clinical programs (hospice, home health, palliative care) meet expectations by maintaining efficient workflows, monitoring customer service and quality scores, and ensuring compliance with standards.
- Assist with IDT and case conferences to ensure coordinated, quality, and cost-effective care.
- Operational & Administrative Responsibilities
- Provide input to the scheduler for patient assignments based on geography, needs, and clinician expertise.
- Review and approve RN timesheets to ensure timely submission to payroll.
- Complete incident reports and follow-ups, using them as educational opportunities.
- Assist in policy formulation, revision, implementation, and evaluation.
- Ensure staff productivity, timely documentation, and provide financial insights to leadership.
- Adhere to Partners In Care Mission, Core Values, policies, and procedures.
Strategic & Program Development
- Participate in annual budget preparation and co-manage budget adjustments.
- Support program development activities and participate in committees, work groups, and special projects.
- Participate in public relations, community activities, and quality improvement initiatives.
- Clinical Support & Staffing Coverage.
- Perform fieldwork to assist with admissions and visits during periods of short staffing.
Required Skills & Qualifications:
- Graduate of an accredited school of nursing with current licensure to practice professional nursing in the State of Oregon.
- Bachelor’s degree required.
- Minimum of five years of clinical experience and 2 years of supervisory experience in the hospice or home health setting.
- Certified Hospice and Palliative Care Nurse Certification (CHPN) preferred.
- Ability to pass a background test, drug screen, and TB test.
- Valid CPR Certification.
- Current automobile insurance, a valid Oregon driver’s license, and reliable transportation are required for those working in the field.
- Strong communication and interpersonal skills.
- Demonstrates an ability to work with other health care clinicians, development of home plan of care, knowledge of third-party reimbursement, and ability to negotiate payment rates.
- This position supervises the field clinicians.
- Participates in on-call after-hours rotation for the Clinical Supervisor team.
- Ability to work independently and collaboratively within an interdisciplinary team.
- Compassion, empathy, and dedication to patient care.
- Local/regional travel by personal vehicle during the working day, centralized from the Bend office and extending throughout Central Oregon.
Company Perks:
- Two Medical/Dental Plans, including vision.
- Generous Paid time off.
- $25,000 life insurance policy.
- Short and long-term disability.
- 403b retirement savings with employer match, no vesting required!
- Employee Assistance Program
Compensation: $90,000.00 - $143,730.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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